Shipping Policy

Processing time

Every JinglePawz order is prepared in 1–3 business days. As soon as your order ships, we email you a tracking link.

Shipping cost

• Orders over $70: free standard shipping.
• Orders of $70 or less: $3 standard shipping.

The exact cost is always shown at checkout before you pay.

Christmas delivery

Order by Nov 25 for Christmas delivery. Delivery times depend on your address and the carrier, so the earlier you order, the better.

Priority Processing

Add Priority Processing at checkout and your order moves to the front of the preparation line.

Shipping Protection

Optional Shipping Protection covers your order against loss, theft or damage in transit. If something goes wrong, contact us and we will make it right.

Lost or delayed packages

If your tracking hasn't updated in 7 days or your package says delivered but you can't find it, contact us with your order number and we'll help.